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<p>i went into a russells store in south gate on the 17/05/2016 to buy a bed and the sales consultant that was assting me was just there cause its her job but didnt really care about assting me she even stood up and left me sitting there for about 30 min without even telling me were she was going or how long she would take just when i thought that was it after all the questions she was asking me to do the credit check on my profile she left again and now we had to go though the hole process again cause she deleted it by mistake didnt even apologize for it i spent like 3 to 4 hours in the store just to do the application just when i was relived that everthing was done she calls me the next day to ask me for my work numbers i provided her with the numbers this was now on the 18th then she decides to call me again on the 20/05/2016 to tell me thAt theres a form i was sopuse to sign but she forgot to give it to me and wanted my work numbers again this is too much for me im disapointed with the services and i dont want nothing to do with russells im not going back there to sign that form i will rather buy my bed els were cause after spening so much time just for an application still today still hasnt been done please cancell my order keep your bed il buy my bed somewere els do not even deliver it im no longer intrested in none of your products on offer cause its clear that the people you employ say alot about your products no wonder you keep losing customers</p>