RM
Robert M

1 reviews | Active since Aug 2015

19 Aug 2015, 12:44

*********** & Rude Warehouse Guy

on the 22nd of July 2015 i placed a replacement order for a product that's been poorly manufactured(queen size bed)... i've been told that it will be attended to immediately and will receive feedback shortly as it will become an priority...<br> on the 28th of July i phoned again for any feedback and they told me to phone the suppliers rep- Kevin<br> he said the order has been placed and will take \14 working days"<br> today is the 19th of August 2015 and i haven't been phoned"

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply19 Aug 2015, 13:22
Official
Hello RobertMilton,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center