Incompetency and unprofessional Staff

<p>I complained about bad service from Zandile ( Arcadia_ Russels). Nothing has changed even to this point. Still waiting for my refund that was promised 4 Weeks ago. </p> <p>from what I am picking up from this lady is that the shop is just too busy to handle my refund, She keeps on telling me that she is busy which i find unprofessional. What do i need to do get the best or good enough service. </p> <p> </p> <p>JD group is a good company and i would suggest you hire people that will understand what Client service is and how well it mirrors the vision of the company. </p>