1 reviews | Active since Jul 2014
I REFUSE TO CONTINUE PAYING / ***
Good day Mr. Griffiths<br> <br> Subject matter refers. I purchased a LG flat screen TV last March 2014 account has been kept up to date up until May 03, 2015 - calculating payments made which includes the R700 deposit total payment is R9700. The price of the TV was approximately R6500.00<br> <br> I received an sms stating that the balance owing is R4915 which will give me a total of R14615 for a TV that cost the amount mentioned, which is actually double the purchase price. I refuse and repeat refuse to make any further payment on this account. To me it seems that a figure is being sucked out of the thumbs of your admin for which they tell me is the balance.<br> <br> How can I pay double the amount for this TV, is your interest markup 100% of purchase price.<br> <br> In actual fact and I stand corrected I have overpaid by R1300.00<br> <br> Please have this matter sorted out, I am not making any further payment and neither will I buckle to pressure on my name being blacklisted. This complaint is ongoing and I seem to be having calls from people that cannot explain or reason with purchase price and payments made with balance owing.<br> <br> Your assistance and response in this regard is much appreciated.
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
