I JUST WANT MY LOUNGE SET REPAIRED

purchased a Bari Lounge suite from Russel's, (R046)-West Street.,Paid cash for it, during my guarantee period, the lounge suite was tearing at the seams as well as the leather was like shrinking.<br> The store picked it up and sent it through to the manufacturer. <br> The lounge suite came back.<br> During this period, it was tearing where it had been repaired.<br> I phoned the store, a lady by the name of Buhle helped me.<br> I sent her pictures.<br> She sent a guy to have a look at it. <br> On the 12/04/2015... I get a message that my complaint was logged with JD Service Centre, ticket number RU-GE-***.<br> During this period was constantly in contact with Buhle.<br> In February this year, a guy from JD Services came through and had a look at it, he took photos.<br> The next day which was the 23 February 2016, the lounge suite was picked up and I was told that it was going back to the manufacturer.<br> <br> During this period, I have no lounge suite. Keep in mind that long weekends are approaching.<br> I called JD Services several times and was told that it was gone through to the manufacturer.<br> I was in contact with Mtholisi.<br> I pleaded with them that we are approaching Easter and that we had visitors arriving.<br>