I feel discriminated

I have been a customer with Russells for more than 4 years now, I still have an account open with them, having paid of the other account I then decided to take more products. So I went through the usual process of application, which I was told I qualified for R30 000 worth of goods. I then gave them all the required documents for processing and approval from their financial department. <br> <br> It has been more than a week now I did not receive any feedback, I only appreciate the help I got from this guy called Pitt, who gave me an update on the situation.<br> The financial department had a problem with my contract which is a fixed term contract meaning it gets extended every 6 months. <br> I am a foreign national, therefore according to the Fixed term contract Act I cannot get a permanent contract because of my use of a permit.<br> <br> Also I hold 3 plutnum certificates from Russell's for being an exemplary good payer for all my accounts. <br> My grievances are 1. why would they reject my application based on a contract process that I have been using to pay for all my accounts and for the existing account which I am only left with 10 months to pay.<br> 2. Why have they wasted my time for nearly a week to tel