PN
PHUMZILE N

1 reviews | Active since Sept 2015

03 Sept 2015, 15:34

I am still waiting for a 3 seater sofa from july

I bought lounge suit with a coffee table cash on 8 July 2015 at Russell's store the bluff and they gave me a damaged coffee table and 3 seater sofa was also damaged. I told them, they came to replace the table after 3 weeks and they took the sofa that is damaged without replacing it and its not back even today,,,

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply03 Sept 2015, 16:02
Official
Hello kwasnothi,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center