Horrible Bed Quality

<p>I bought a bed from Russels late last yr and only got to use it 1st January 2017 and it was making some noise like something was broken. I reported and was happy with their respond as they offered to exchange the bed for me. Which they did on the30th March 2017 and when i got home on the 13th April i found they delivered a wrong bed to me. they delivered some cheap horrible bed which according to the invoice they left was meant for someone else. This just showed me they beds are of bad quality and i actually just want my money back as i don't think they will give me a new bed and good quality bed. I will never buy a ything from Russels again</p>