1 reviews | Active since Dec 2013
Harassment
I have a big problem with Russell's which is now known as Joshua Doore I have purchased 2 flat screen tv's from Russell's which I have managed to free the 1 tv and paying the other tv I am still paying the other tv which brings me to my complaint I have been making payments regularly every month before payment due and I having been receiving calls non stop from Russell's head office saying I have not made payment and I have an outstanding balance which is ridiculous as I have proof every time payment has been made its really annoying n frustrating as a paying customer and I explain to one person then I get 5 different people phoning me and telling me the same thing it is totally unacceptable I will never make a mistake n purchase anything from Russell's o Joshua Doore they need to get people who knows what they doing and stop harassing their paying. customers. Miss .Naicker
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
