Harassing customers

<p>We have been loyal and faithful Joshua doore custoners for years and i currently have an account open for a washing machine and two beds and now today i get a call to say they are coming to collect furniture which i have told the guy that we have payed and he told me itsnot his problem we should go to the store, which i did only to find out the store ppl are even worse even with the proof of payment which i have been paying in their store they are saying they cant help me i must go ito head office because its not reflecting on their system and i ask how since i pay in-store rudely they said i must contact head office in which they are not prepared to give me head office contact details , i do not understand for a customer who has payed over 30 000 for these things how can k be treated like this? I will never buy from joshua doore as i hhave been made feel little and harrased</p>