Grossly inconvenient and *********** staff

I bought furniture at Russells East London on the 18th of December 2018 and I was told that I would be delivered after 2 days. One bed was to be delivered in my home in EL and another one in Pretoria, I made it very clear and even made a note on the purchase order. After 3 days the goods were not delivered and I went in store and they told me there was a glitch but it was being resolved so I should expect the delivery of all the goods before the month end. Only the 29th of December the goods were delivered in EL but I had to return a faulty microwave. On the strength of what they told me, I sold the bed I was using so as to create space for the new bed before I return to Pretoria. On the 3rd of January I returned to Pretoria and only the fridge was delivered but not the bed. I tried to get hold of the store manager who told me there was a system glitch which delayed the bed. Since Friday last week I'm sleeping on the floor with my pregnant wife. When I call Russells everyone says they can't say when is the delivery. I am also being over charged for a radio that they said it was a gift.