FURNITURE DEFECTIVE

WE CONTACTED RUSSEL'S FURNITURE IN THE BLUFF REGARDING THE COUCHES WE HAD PURCHASED FROM THEM EXPLAINING THAT THE COUCHES WERE NOT EVEN A YEAR OLD AND YET THEY ARE ALREADY DAMAGED THEY SAID THEY WOULD SEND SOMEBODY AND THAT HAS NOT HAPPENED IT SADDENS ME TO SEE THE LEVEL OF COMMITMENT TOWARD CUSTOMERS DETERIORATE AND LACK OF CONCERN AND FALSE PROMISES THE COUCH IS BAD ONE CANNOT SIT WITHOUT THE PLANK WHICH FEELS LIKE CHEAP WOOD USED HURTING YOUR BACK OR ELBOWS.YET IF YOU FAIL TO MAKE REPAYMENTS THEY ARE SURE TO CONTACT YOU TO REMIND YOU TO MAKE PAYMENTS THEY NEED TO HONOUR THEIR COMMITMENT TOWARD CUSTOMERS