Frustrating poor service

Good day,<br> <br> I have no idea where to go else, one of my friends told me to come to \Hello Peter\" for assistance.<br> <br> I bought a Sansui family bundle at my Russells store on 5/10/2015, first they didn't have any stock and they promised me everyday that I will receive my purchase the following day since the had to get it from another branch in Caledon. After 3 days, I got fed up and drove myself to fetch my purchase in Caledon. However this was only the beginning of my problems, did I mention that my purchase was a full cash payment as well? 3 Months of enjoying everything my tablet decided to break, so I took it to my Russells store where they told me they are awaiting the tablets since there are some complaints about it, I should come back the next week and I will receive a new 1. When I went back they told me the warehouse is moving and it could take up to a month. We're standing at 3 months later and still I have a broken tablet with no sign of getting it fixed or a new one. I can't be patient anymore. Would you be happy with the service?<br> <br> Thank you<br> Melanie"