1 reviews | Active since May 2016
********** SALE AT RUSSEL FURNITURE SHOP
<p>An imposter forged my ID, BANK STATEMENT AND SALARY SLIP and brought furniture to the value of R54395.00 at Russells furniture shop in durban Corner field and Queen Street, this whole transactions happened at the end of March beginning of April 2016,JDG trading called me for the 1St time in the 18 April 2016, I told the lady that called I did not buy furniture I do not have furniture account,she said she will get her superior to call me to date non called,the ffg time was on the 25 April 2016 told them the same massage, the next thing debit goes through my account, I call the number on the debit order, they say I must go to the store where the transaction took place and request for the sale doc from the store manager , after searching in I found the so called store, Russells Field Street. When get there the store manager by the name of Wesley Govender and store administration manager Pretty Skhakhane said they could not give me the docs as they do note have them,and they can not retrieve them from the system as they do not have access. I was very upset so scolded Wesley, to assist he told me the only thing they could do is submit an NIR on the system, said I must give them an affidavit which I went an did, submit 5 signatures, took my finger prints, requested for bank statement and an I'd copy.I gave up went to another branch explained my problem a nice lady assisted me, got unclear copies, when she checked every thing looked the except the picture on the I'd that not my face, the bank statement name is spelt incorrectly, my payslip is forged, different details to the March 2016 payslip. she then told me the items were collected by myself, I told her JDG headoffice said it was delivered in some place in Inabda North of durban, how is now it's changed to collection. From my knowledge if you are a first time buyer on higher purchase ,collecting furniture is not allowed, as when you fail to pay they must be able to collect the furniture. All what I want from Russells or JDG TRADING is give me original sale documents and to please investigate this sale as alot look suspicious the way they refused to five me documents at the store and also the way the sale was conducted. I need the documents to check with my on how a bank statement could be taken out without my knowledge. ********** </p>
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Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you as there is no contact details provided with this post.
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Good day
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you as there is no contact details provided with this post.
In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?
Contact number
Alternative contact contact number
Kind Regards,
JDG Resolution Centre
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