********** account

<p>In 2014 I started receiving calls from Russels saying I have an account that I needed to pay for if not I will be blacklisted. I then explained I did not know anything about a russels account. I have not opened 1. They then requested I send them documents ( certified ID copy and Affidavitt from the police station since I had lost my ID a few years ago). I then submitted these documents to russels durban weststreet branch and they said they will close the account.</p> <p>I have now found out that I have been blacklisted by a company named DMC debt management on ITC when I went to Russels I found that the store has shut down. So I went to the store next door which was Joshua door and spoke to a lady there that they called their manager she was very rude to me said account was sold to DMC prior to it being cleared so they do not forward those details to the lawyers account was sold to but I needed to call DMC and Itc to get my name cleared coz they are not involved in that she did not even give me a number for these lawyers she said she does not have it and gave me the contact number for ITC . I googled the number for DMC phone but I was reffered to advanced Debt recovery solutions when i called them they reffered me to nathern debt recovery. I have been phoning all these companies from monday 30.05.2016 but I am not receiving any assistance but I have been pushed from one callcenter to another. I do not understand why russels would clear my account but still sold the account to another company.</p> <p> </p> <p>I have now been listed on ITC and no one has answers for me or even trying to help me clear my name.</p>