********** account

Hello Peter please assist me. I lost my ID back in 2013 and in March this year I received a call from DMC collections informing me about an account that was opened under my name which I'm no longer paying for. I informed them that I never opened any account with Joshua Doore, its a ***** account. I then went to Bradlows in Durban where Joshua Doore accounts were handed over to them. They asked me to provide them with supporting documents stating that I never opened any account with Joshua Doore. I did so on the 13th of March 2019: affidavit, certified ID copy, bank statement, and payslip. They gave me a number to follow up with: ********** , I've tried to call them with no assistance, today again I called they transfered me to their ***** department and it rang until it dropped and I no longer had airtime to call them again. Same thing happened last time they gave me their ***** department number to call but those people never pick up. I even caller the head office but they took me back to those people who are failing to assist me. DMC collections has been sending me messages and calling me about payment arrangements of which I'm not liable for.

I don't know who to turn to anymore, from the day DMC collections started calling me about this I have been sick non stop. I am even under chronic illness treatment: BP/High blood pressure because of this mind you I'm only 28years.

Please assist me to clear my name

Thank you Regards Nosipho