SM
Sonwabile M

1 reviews | Active since May 2012

30 Nov 2015, 10:32

***** Case

I wrote to Hello Peter about Russells anf Joshua Doore poor service to its customers about 3 weeks ago. I was requested to submit some documents to their ***** department and I did that. I never got any response ever since then and I have been trying to call ***** department and their phone is ringing non-stop as usual.<br> <br> Instead last week I got a statement from DMC requesting me to pay back Russells Loan and of which that disturbed me because I told DMC about what happened.<br> <br> It's evident that this is the only platform I can use to get attention from Russells furniture. I would appreciate at least to get an update from Russells<br>

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply30 Nov 2015, 12:26
Official
Hello sonwabilem,

Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.

Your reference number is ***.


Thanks and kind regards,

Customer Resolution Centre