SM
Sonwabile M

1 reviews | Active since May 2012

10 Nov 2015, 09:34

***** CASE

I was once a victim of a ***** at Russells furniture (2011), Pine town branch. However, after a numerous number of Investigations the account was closed. A loan of R 7000 was taken at the branch under my name.<br> <br> 16/10/2015, I got a phone call from DMC requestimg me to pay a loan of R 12000 that I took at Russells. Apparently, Russells furniture forwarded my name to DMC in January 2015 to collect their money from me. I have been calling Russells ***** department on *** and their number is ringing non-stop. <br> <br> Russells furniture service is so horrible and pathetic.

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply10 Nov 2015, 09:49
Official
Hello sonwabilem,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Centre