SM
Sonwabile M
1 reviews | Active since May 2012
10 Nov 2015, 09:34
***** CASE
I was once a victim of a ***** at Russells furniture (2011), Pine town branch. However, after a numerous number of Investigations the account was closed. A loan of R 7000 was taken at the branch under my name.<br> <br> 16/10/2015, I got a phone call from DMC requestimg me to pay a loan of R 12000 that I took at Russells. Apparently, Russells furniture forwarded my name to DMC in January 2015 to collect their money from me. I have been calling Russells ***** department on *** and their number is ringing non-stop. <br> <br> Russells furniture service is so horrible and pathetic.
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Replies (1)Russells and Joshua Doore's replyOfficial
10 Nov 2015, 09:49Hello sonwabilem,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Russells and Joshua Doore's reply10 Nov 2015, 09:49
Official
Hello sonwabilem,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
