EXTREMELY POOR SERVICE - DISRESPECTFUL MANAGER

Sometime in July my mom opened an account with Joshua Doore Commissioner street, for the sole purpose of buying my grandma a new bedroom unit and bed, the Unit was delivered by the Eastern Cape branch damaged and their delivery people told my mom, they only deliver and don't fix/assemble the unit. She got to Joburg & on the 1st of Aug reported it,Manager SAM MO***ENG & his employee sarcastically asked my mom, ''what do you want us to do? what is the problem because you got the product'' they never even recorded the info or took down her details. i intervened and told them about their ******** service & i was threatened that security would be called, just because i complained.<br> <br> i informed Joshua Doore's call centre, Facebook and emailed them, all i got was excuses that they would investigate and send someone to my grandma's house up until today, all i get is excuses that it is raining in the eastern cape and they are not able to send people because of rain..The service in this country is disgusting but it is worse when you are black, these Companies respect your money but not you and your needs. i am still waiting for them to do their job & see if we'll be compensated. BRAND FAIL