exchange

I bought a steel framed double bunk fom Russels Wynberg on 22 Dec 2011 cash. I ordered a Navy blue but a black one was delivered instead. I went back to the store and was promised that the correct colour will be delivered as soon as the warehouse reopens after the holiday period. I was also advised that because I was expecting guests over the festive period I should go ahead and assemble the bed and use it as they will dissemble it when they deliver the navy blue bed. The store next to them had a navy blue one in stock but the sales lady named Virginia <br> assurerd me that she is giving me a much beter deal as I will be getting refund fof R500. I went back on so many occassions and after so many phone calls on visits to the new manager named Isaac who made several promises I am still sitting, after 5 years, with the black bed and still no refund.