Exceptional service by Tumi n Lucky

Would give a 5 because of their Driver Lucky, and Tumi the sales lady who kept her word and followed up even when I had an issues with the bed purchased. I believe their management can learn a thing or two from them in terms of customer service, coz the back n forth with my issues I believe would have been avoided if they prioritised complaints. Thanks Lucky n Tumi, keep flying the JD. Flag high n I hope ur excellence is recognised.