1 reviews | Active since Feb 2015
DO NOT PURCHASE GOODS AT JOSUA DOORE
I am a VERY unhappy client. About 3 months ago I purchased kitchen suits and sofas both for R26000 at Jousua Doore West street in Durban. But when goods were delivered one of the sofas was already damaged. I laid a complaint about over 5 times even wrote to their head office and nothing was done and there was no reply. Until only 8 day ago they phoned me and said they would come fetch the damaged sofa to get it repaired. I told them to fetch it but they must not bring a repaired one cause I mean <br> HOW THE ****** HELL DO YOU REPAIR NEW GOODS??? WHEN YOU DELIVERED IT DAMAGED ALREADY?? AND THEY WERE TOO QUICK TO DEDUCT MONEY FROM MY ACCOUNT. THEY MUST BE HAPPY AND I MUST NOT?! SO THEY CAME TO FETCH THE SOFA AND ITS BEEN OVER A WEEK NOW & THEY HAVEN'T BROUGHT IT BACK. I'M GUESSING THEY ARE STILL REPAIRING IT. I HATE THIS STORE WITH EVERY INCH OF MY BODY CAUSE OF THEIR EXTREME POOR SERVICE AND LACK OF CUSTOMER SATISFACTION!!
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
