DISSAPOINTED

We bought a bed from Russels Heilbron 20/12/2015 they called us and promised it would be delivered today 23/12/2015. At 20:43 still nothing which means have to sleep on the floor !<br> It is now 07:37 24/12/2015 and still no delivery where are we suppose to sleep??? I never had any problem buying from Russels but it seems there is always the first time for every thing, what is the solution???