kM
kaylene M

1 reviews | Active since Oct 2014

12 May 2016, 15:22

disgusting customer service

<p>I have an account with JDG...my first installment I paid on 01 July 2014 so my last instalment is due 01 June 2016...my arrears is R2437.56 if that is paid my last instalment is now only due in August which is utter nonsense and to me it seems asof I am being done in by Joshua Doore I keep calling the call centre and the agents are dropping the line on me asif they are trying to avoid me nobody gives me a clear answer its seems like they are trying to do me in by extending my contract without my permission...yes my account is in arrears but if I pay my arrears then only my last instalment should be due but they insisting thats not the case...I will not leave it here and I will not be made a fool of</p>

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply13 May 2016, 08:12
Official

Good day Kaylene



Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.




In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?

Account or Id number
Alternative contact contact number

Kind Regards,
JDG Resolution Centre
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