DISGUSTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>I AM VERY DISGUSTED IN THE SERVICE I HAVE BEEN RECIEVING FROM JOSHUA DOORE.I WENT IN TO THE JEPPESTOWN BRANCH ON THE 29/04/2016 TO INQUIRE ON MY SETTLEMENT BALANCE AND MAKE PAYMENT ,I WAS ASSISTED BY AN AGENT BY THE NAME OF NOMBULELO WHO GAVE ME THE AMOUNT I NEEDED TO PAY TO SEETLE MY ACCOUNT,A COUPLE OF DAYS LATER I RECEIVED AN SMS AFTER I HAD MADE PAYMENT THAT MY ACCOUNT WAS IN AREEARS,I WENT BACK TO THE BRANCH AND SHE INFORMED ME THEIR SYSTEM WAS OFFLINE,HOWEVER TOOK MY PROOF OF PAYMENT AND ESCALETED IT TO HEAD OFFICE,SHE THEN ADVISED ME SHE WILL GET BACK TO ME AFTER TWO BUSINESS DAY(I AM YET AWAITING HER CALL)....I CALLED THE CUSTOMER SERVICE AFTER A COUPLE OF WEEKS WHEN AGAIN I RECEIVED NUMEROUS SMS'S THEY WERE BOMBARDING ME WITH SAYING MY ACCOUNT WAS IN ARREAS,I WAS INFORMED THE AGENT GAVE ME MISLEADING INFORMATION AND I NEED TO GO BACK TO THE BRANCH AND SPEAK TO THE MANAGER,WHEN I WENT TO THE BRANCH THE MANAGER WAS APPARENTLY NOT IN THE STORE PROBABLY GALAVANTING AROUND!,I SPOKE TO A LADY IN STORE BY THE NAME OF MANINI WHO ALSO TOLD ME WSHE WILL ESCALATE TO HEAD OFFICE AND FIND OUT WHERE THE INITIAL SETTLEMENT PAYMENT WENT AND WILL CALL ME AFTER TWO DAYS AS WELL(I AM YET AWAITING HER CALL AS WELL),I THEN RECEIVED A CALL FROM THE CUSTOMER SERVICE AGENT WHO WAS VERY RUDE AND TOLD ME SHE WILL ESCALATE MY MATTER TO THE ACCOUNTS DEPARTMENT,I HAVE BEEN SENT NUMEROUS SMS'S EVERY SINGLE DAY AS IF I NEVER MADE PAYMENT THAT MY ACCOUNT IS SERIOUSLY OVERDUE AND MY ACCOUNT IS BEING HANDED OVER,I CALLED THE CALL CENTER AGAIN AND SPOKE TO NYELETI WHO WRAPPED THE CALL ON ME...I AM VERY DISGUSTED IN THE LEVEL OF SERVICE YOU PEOPLE GIVE YOUR CUSTOMERS AND I REFUSE TO BE HELD ACCOUNTABLE FOR ALL THESE STUPID ARREARS IM BEING CHARGED,YOU ARE RUINING MY CREDIT AND MY LIFE!!!!!!!!!!!!!!!!!!!!!!!!!!VERY DISAPPOINTED </p>