Disgusted Purchaser

We purchased furniture & asked to be contacted before delivery to ensure someone was home. My husband was called the 4th confirming delivery the 7th. On the 7th my husband received a call saying they're at our home already. I contacted the manager & discussed the matter, he said he'll contact the warehouse & get back to me. He never called me. My husband rushed home, but they had left. Delivery was made the next day. The mat wasn't delivered. We reported this the same day. The Sales Person & Store Clerk discussed this, (SP) returned & said we could have the mat on display. We refused the dirty mat. He offered us another display mat, we refused again