Disappointed order number ***

Im so disappointed with the service i got from Salome and Cynthia at Russells Alexandra, i bought two bed set and 5 piece dinning room tables and chairs on the 09.06.2021 order number *** customer number ***, when i got to the store they said they didn't have stock but they will send the driver to fetch the stock from the Warehouse and i need to pay R460 cash for delivery, the order was supposed to be delivered on Friday the 11 th of June 2021 on Friday Salome said they didnt have electricity so the order will be delivered on Saturday the 12th of June 2021, when they were supposed to deliver Salome called me and said that i need to send them a copy of my ID before the order can be delivered because they might think it is a ********** account, i was not happy with that and i even explained to her that i was a victim of Identity theft but i send it to her anyway, to my surprise they only delivered the bed sets and not the chairs even after i send them my ID, on the 2 of June 2021 she said that the driver went to fetch the chairs in Roslyn and the driver is not picking up his phone, around 2pm she told me that she was knocking off i asked her where will the driver take the chairs because your store will be closed she didn't answer, Sunday the 13th of June 2021 i called her and she said that she is sick and she is not going to work she will ask Cynthia to assist, i have been changing mu plans since Friday because i thought they were going to deliver, what is Salome going to do with a copy of my ID because they didn't delver everything that i bought, i want my order to be delivered today because Salome and Cynthia are ***** and when i told Salome im not happy she laughed as if this is a joke, I'm a Joke to Russells ALEXANDRA Employees or were they trained that customer are not important and they can do what they please with customer orders or did Cynthia and Salome take my money is this a **** or did they sell the chairs to someone else.