kM
kerina M

1 reviews | Active since Sept 2013

22 Apr 2015, 11:07

Disappointed

Having purchased a 4 piece lounge suite almost a month ago from Russells - Chatsworth . I noticed in the first week the single seater had a creeking noise everytime someone had sat down on it . Even the wood on the handle of the double seater had moved and if you put your hand on it you will feel the movement. I brought it to their attention to the person at the store &amp

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply22 Apr 2015, 11:28
Official
Hello Missy M,

Thank you for bringing the matter to our attention.

We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.

Your reference number is ***.


Thanks and kind regards,
Eloise Kamineth

Best regards,