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Tembakazi T

1 reviews | Active since Feb 2022

24 Jul 2025, 14:11

Delivery delay, wrong item, damages

I will never buy any furniture from Russell's again, I bought coffee table nd to my surprise when opening at home, it was damaged and send it back. Ordered different one which I get after a week delivery, guess what 🫡 I got different color not my dark brown I chosen. And they were not delivering it up until I did follow ups and my husband was already upset saying I must go there for our money instead. On their things it says 2 to 5 days delivery, mine took 9 days to be delivered and not getting what I ordered after all. Yo! Russell's , even the couches I bought in January I'm not fully happy about them because they have damages (3 seats) imagine paying 11k for such

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