NM
Nyaradzo M

1 reviews | Active since Oct 2010

17 Oct 2015, 04:02

Debit Order

A call centre paerson phoned me and ******* me into believing that my Deit Order will go off at monthend as usual only to see that it has gone off midnight without my agreement. Kindly reverse the transaction as i need to use the money today on a planned funeral. I am not impressed at all this is pure tyranny.

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply17 Oct 2015, 12:06
Official
Hello missnyarie,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center