SM
Sanelisiwe M
1 reviews | Active since Dec 2015
22 Dec 2015, 05:33
DAMAGED GOODS RECIEVED FROM WELL KNOWN STORE
ON THE 07TH OF DECEMBER I BOUGHT FURNITURE FROM JOSHUA DOORE WEST STREET AND THE FURNITURE WAS DELIVERED ON THE 16TH OF DECEMBER,THE FOUR PIECE PRINCE ENTERTAINMENT UNIT. AS WE WERE ASSEMBLING IT WE CAME ACROSS RUSTED METAL AND FEW BROKEN PIECES,I CALLED THE STORE COUNTLESS TIMES AND ALSO WENT TO LOG COMPLAINT ON THE 17TH OF DECEMBER AND WAS PROMISED A REPLACEMENT BY THE MANAGER BUT TILL NOW I HAVE NOT HEARD ANYTHING FROM THE STORE. I AM CONSIDERING LEGAL ACTION AGAINST THE STORE BECAUSE AS OF NEXT MONTH MY FIRST INSTALLMENT IS DUE
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Replies (1)Russells and Joshua Doore's replyOfficial
22 Dec 2015, 08:19Hello Saneli5,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Russells and Joshua Doore's reply22 Dec 2015, 08:19
Official
Hello Saneli5,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
