Damaged goods delivered

I took another lot of goods on credit from the joshua doore chatsworth branch last month.the manager and sss person were very helpful but their warehouse staff is not very helpful.I received my goods but the delivery guys didnt want to open and check the goods.last year I received damage goods therefore my request.after I opened and assembled the goods I noticed that the furniture was damaged.the dining table n chair set bought also did not have the necessary holes in them making it impossible to assemble.we called the store and the manager advise he woild contact the warehouse.we were advised that the goods would be taken back to fix at the warehouse.upon my husbands complain't we were told someone will be coming to our home to fix. This was 2 weeks ago.why make assembling the furniture so difficult?why send damaged goods?why keep making promises you can't keep to.no one has come yet to fix or take back the furniture and I don't even have chairs to sit on because of their delay. What is the problem?when am I going to be able to use my goods? Can someone e please help n stop giving me the run around? I purchased over R80 000 of furniture.defeats the purpose of buying it<br>