Damaged Goods, Bad attitudes, Worst customer servi

I am finally writing this report after much anticipation of given Russells time to fix their mistakes, however not happening.<br> <br> I bought a Defy 3 plate stove at russels via account on the 25th of March and i was promised delivery within three days, that did not happen and no one called me or advised me about the delay, i went to the shop to ask the manager whats happening and his answers were always \ I don't know". The item was finally delivered by the 14th of April "