KM
Kabelo M

1 reviews | Active since Jan 2016

28 Jan 2016, 13:34

Damaged goods

I reported a broken bed base at a local JD group outlet on the 12/01/2016 to this date it hasn't been attended to. I experienced the same thing in January 2015 and the bed was only exchanged around May/June 2015. It is unacceptable that all their beds brakes within 12 months.

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply28 Jan 2016, 16:56
Official
Hello kabelomoagi,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Centre