WM
Wendy M

1 reviews | Active since Aug 2014

08 Jun 2015, 13:04

Couches with Suppliers for over 2 months

Good Day <br> <br> this is a follow up complaint from *** - 14 April. since my last complain i received the services and my couches were collected on the 16 April and i was told i will get them back in the next 2 weeks. its now the 8 June and i still have not heard anything from the suppliers. i have been contacting the suppliers directly but no one is answering their calls and if i do get someone i leave a message but no one returns my calls. i called 3 weeks back and i was told Nila is off and i asked to be put through to someone no one knows how to help me. i went to pay at the store and to report the matter and i was told they cant get hold of anyone since it was Sunday but they will follow up. i made payment 100 short and now i am receiving calls from collectors to say my payment is not full. now i want to know why should i pay for something that i m not using and is the store going to give me new couches since the ones i bought are occupying the suppliers store room. its now cold and im expected to sit on the floor. no one is responding to anything.<br> <br> Angry customer.

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply24 Jun 2015, 15:28
Official
Hello WendyGP,

It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.

Thanks and kind regards,
Customer Resolution Center