AN
Audrey N

1 reviews | Active since Oct 2015

22 Oct 2015, 16:48

complaints not attended too

December 2014 I bought furniture from Russells. The bedroom suit was damaged. I reported December, they only came to take it April 2015. from April till today it hasn't been replaced. But they deducting every month.

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply26 Oct 2015, 12:11
Official
Hello tshidimahasela,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center