Complaints

I had a very bad experience and I am very upset that I max my credit card to purchase a lounge suite which has a visible reject. I purchased a lounge suite at Rusells in Verulam, the intial one I purchased was not fitting in the lounge. I went to the store and did a exchanged. To have the 1st first one to be picked up and the new one to be delivered was such an issue. I had a function and I didn't have a lounge suite. Upon checking the lounge suite we noticed there was a reject, we complained to Rusells we had someone call us about the warranty but no one has contacted me. This gomma gomma lounge suite and I can't understand how such a reputable company can manufacture and pass a reject lounge set that I have. I happy not happy with this lounge set and I will appreciate if head office can contact me. Kind regards: Nafisa Moideen