VB
Vernon B

1 reviews | Active since Aug 2015

10 May 2016, 11:57

Company seems to be a mess

<p>This morning I got a message from Joshua Doore, stating that my account is in arrears. They deduct my installment by debit order and have deducted it on the normal date. This is also not the first time I have complained about Joshua Doore's account department. They deduct earlier non-authorised installments in December and do not stick to installment dates as signed and agreed on contracts.</p>

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply10 May 2016, 12:21
Official

Good day Vernon


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center