Company does not change personal info

I got married my surname changed and some other details too. So as so many others I must change at each place my details so that they have my new details. As I would like my things to be up to date and correct.<br> <br> And boom the JDG group says I can't change it. REALLY I find it inappropriate.<br> <br> Below is their response<br> <br> Kindly be informed that we cannot manage to change your details now until you finished paying the account and open another one, it is our system.<br> <br> Another situation.<br> Same day back from honeymoon we bought a bed at Joshua Doore but that was cash. On that day they didn't do deliveries so we said its fine we will go collect at the warehouse ourselves. We organized for a bakkie and went there, no their system is off. BUT WE PAID CASH. The lady (manager) at the store was very generous and offered us help, but we wanted our new bed for our new apartment (in store bed was offered). We had to arrange to sleep elsewhere. <br> <br> I don't think I'm ever going to support you again. And I will definitely tell other people to think twice before buying from you.