Broken deal
On the 12th of December 2015, I bought 2beds(queen size and a double bed) at Joshuadoore-russells at Embalenhle branch. The deal was the queen bed goes with free pillows. The consultants never include that on the deal and I never got my pillows. I went back to the shop and I was told to wait for the mananger. On the 18th of January 2016 I went to see the mananger and he told me that is not his problem. What I can do is wait for the consultants to get paid at the end of the month and all three consultants must pay me R100 each. Can u please help me get my pillows
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Replies (1)Russells and Joshua Doore's replyOfficial
19 Jan 2016, 15:35Hello mjimbo,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Best regards,
Russells and Joshua Doore's reply19 Jan 2016, 15:35
Official
Hello mjimbo,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Best regards,
