Battling for exchange.

I purchased a bed in 2008 for R 2,230.92 , the mattress saged in and we are at bed no 4 and R 7,000.00 plus.<br> Bed no 4 is doing the same thing and we are at war with Russells from 2009,i complain the next day of the <br> delivery. Job number RU-SE-***.<br> Now Bravo want us to pay R 3000,00 to replace the bed. They said that an inspector was to come and inspect the first bed and we are still waiting.<br> The bottom line is that bed is now at a price of R 10,000.00 plus and still we sit with a bed that saged.