badgering of customers

Hello<br> <br> I am writing this complaint due to 3 months of harassment from Russells head office. They have been calling me every month for the last three months and having arguments over \non payment.\" This has caused so much stress in my life that i have had to go back to my blood pressure medication. Every month i have to have 2 to 5 phone calls from strangers who yell and shout, telling me i owe them all the while i am holding the receipts in my hand.<br> <br> This all started in February when i was harassed by a debt collector because i paid my account on the 2nd and not the 1st like we agreed. I explained to this person that i signed debit order papers for the 1st of every month yet in january it did not run. I had to make a manual payment on the 6th. On the 1st of February the debit order did not run yet again, i proceeded to make a manual payment on the 2nd. Days after that, one of Russell's people called me and asked why i paid on the 2nd and not the1st. We argued untill my blood pressure went up so i hung up. I made the march payment on the 29th of February. Still, someone is calling me today asking for arrangement. This person was very aggressive. Sort out your billing or i will sue."