Bad service,****************
<p>I did a lay buy at a rsussells store in bloemfontein and the day I went to pay rest of the money I saw that the advet they rung on TV is less with R500 than the one in store plus I have to pay extraR350 for transport and they are having free transport as they say on TV but at the store they refuse to give me that special worse part I paid R3499 for item advitised at R2999 plus free transport..I paid on the 30sept 2016 but still I haven't received items until today</p>
Good day Kaudi
It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.
Thanks and kind regards,
Customer Resolution Center
Good day Kaudi
It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.
Thanks and kind regards,
Customer Resolution Center
Good day Kaudi
It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.
Thanks and kind regards,
Customer Resolution Center
Good day Kaudi
It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.
Thanks and kind regards,
Customer Resolution Center
Good day Kaudi
It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.
Thanks and kind regards,
Customer Resolution Center
Good day Kaudi
It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.
Thanks and kind regards,
Customer Resolution Center
Good day Kaudi
It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.
Thanks and kind regards,
Customer Resolution Center
Good day Kaudi
It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.
Thanks and kind regards,
Customer Resolution Center
The matter was never resolved and I went to get my lounge suite no one told me if they are there or to collect, I was not refunded and the lady that assisted me on wendsday was rude and I had to take my stock while it was dumped on the floor I hope not all russels store are like that is only that one at maitland street bloemfontein I wil never buy anything there and hope they dont treat all customers like that they don't even explain the warranty or anything
The matter was never resolved and I went to get my lounge suite no one told me if they are there or to collect, I was not refunded and the lady that assisted me on wendsday was rude and I had to take my stock while it was dumped on the floor I hope not all russels store are like that is only that one at maitland street bloemfontein I wil never buy anything there and hope they dont treat all customers like that they don't even explain the warranty or anything
Good day Sompe
hank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Good day Sompe
hank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
