Bad service and ****

You guys are ********, just because my mother is over 60 they trying to cheat her. It first started when took her table for repairs and it was gone a full year and was paying for table which wasn't there... Now we got the money down and should be last payment end of this month now suddenly there are extra charges that a triple the balance, mind you we've been paying extra than the expected amount. Bladdy ****** going to make sure I expose them on TV..