Bad Service and No care for customer needs

On the 29.08.2015 I bought TV, friedge and microwave from Russells cash. Upon delivery the tv did not have remote control and the neck to connect its base let alone that the ***** driver that should come with the friedge to put on handles was not there. I reported only the issue of of the tv with the sales person that was assisting me. Eve since they have been promising to deliver the new set of tv until now i havent got qnything and i have been on their case with no results.