Bad Service and Bad Atttitude

I bought a headboard at Russells Klipfontein - Highland Mews and a wrong one was delivered. The manager promised to deliver the correct one and collect the wrong one, instead they came today 10.02.2016 to collect the wrong one from my house. I refused to give it to them because they couldn't even give me an estimate of when will I get my one. The next thing when I call the sales man (J. Malapane) he gives me rotten attitude threatining cancel my sale, just because I need to know when am I going to receive my headboard.<br> <br> I regret the day I ever walked into that shop. <br> <br> With all that bad attitude dished up to me they have my money and I have that headboard that I never chose and I don't like.<br> <br> Two weeks has gone past now.