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Donovan R

1 reviews | Active since Jan 2013

12 Jan 2016, 18:08

bad service

hi I purchased a eblo bed from Joshua doores in the phoenix plaza in may 2015.<br> In august I had a problem with the bed so the store did an exchange.<br> In august they gave me a new bed, no the new bed has a big hole in the center and we cannot sleep on it.<br> I took this up with eblo and they said the store needs to upgrade my bed and give me a new one, I have been trying to get Joshua doores to upgrade my bed but up till date I have no luck I have spoken to the store manager ad he says that he can't to a upgrade because the system declines it I have also spoken to Clifforv sekgobela and still no luck I am trying to get in contact with head office and still no luck I paid 60000 for a bed that's of no use.

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply14 Jan 2016, 09:56
Official
Hello Donovan Reddy,

Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.

In order for us to assist you with your query , could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your enquiry?

Account holder's full name
Alternative contact number
The sales order / invoice number

Kind Regards,
JDG Resolution Centre
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