Bad Quality and Double the Price with Russell Port Shepstone

On behalf of a client who asked me to write this review as they are not getting any response from this company. I am a customer to Russell's port shepstone store. I purchased furniture for my new home. And from day one Russell's has not kept to their part of the detail. My main issues is that to date I have not received my lounge suit in a proper state. I firstly waited for about 5 weeks after I paid the deposit to have the first set delivered from Harding as they do not keep stock at the store but sell the product. When I received the first set they where damage and then after again long wait of weeks I was delivered a second set which also the arm rest was suppose to have foam but ours it's just board. This lounge suit product code *** is a problematic item however is sold at R10999. I have paid a deposit and paid every installment to date however this companies turn around period for fixing issues is never. They make deals that are one sided and by saying that I mean, it's a deal that benefits them only. I want to change this lounge suite altogether if uu can not give me a good set. I have been nice for too long and ur company has only taking advantage of my soft nature and that I am a young customer. Uu are robbing the customers by taking their monies monthly without giving them a product valued at the monies uu are receiving. Uu are a useless at keeping ur side of the deal. My salesperson was only able at getting commission of me now, now I'm paying for a broken product and can't still have people over because of ur product. Please stop selling ******* at high prices.