Bad customer service and they hang up on me when I call

<p>On the 14th of May I went to Caledon Russell's to look for a fridge and microwave...on the 20th they deliver the wrong fridge, I immediately call the manager to inform her and she said I would get my fridge the following week...days passed and they did not call or try to communicate until Tuesday the 24th and I was called by the warehouse saying there's 1 fridge left and they are delivering my fridge on the 26th the Thursday, I informed them I was not going to be around for a few days and asked them to deliver my Fridge on a Wednesday or I was cancelling the deal. On FRiday the 27th I call the manager of Caledon to ask why she was not communicating with me, she made excuses and apologised and said she will check on the system as it was offline and get back to me...Nobody tried to communicate with me during the weekend or Monday the 30th of May...I called yesterday on the 31st fuming and the manager told me how rude I was...Do they blame me for being angry Coz of bad service?? I cannot stand that...Just called the store twice and the lady asked who I was and I told her then she said "the manager is not here we are in a meeting" then she hung up!! Called again and she hung up again...She refused to give me her name but I will ask her manager and I want her to be dealt with..Coz she only hung up after I said my name...Now what comes to mind is Caledon Russels are avoiding my calls and don't respect their customers!! How dare she hangs up the phone? She sounded very irritated!! I will contact the manager around 10 Coz I want to find out who picked up that phone...I have been waiting for almost 3 weeks now for a fridge!!</p>