Bad customer service

<br> <br> On Saturday the 28th of November 2015 I bought a wardrobe from Joshua Doore Kokstad Branch. I was very pleased with the quality of the item. I then explained to the staff and branch/store manager that I was to fetch the wardrobe on the following day which was Sunday the 29th of November. I asked about their trading times to which they responded that they open till 3pm on Sundays now that that the festive season has begun. I told them that I'd be there by 2 but my driver was to get there earlier than me. I live in Mt Ayliff, so I organised a driver to accompany me to the store. I paid cash for my wardrobe and they retained the signed slip for my driver to get access to the wardrobe when he gets to their Depot. <br> <br> The driver got there just around 1:30pm. The store was already closed. When I came to the shop to see this for myself, I called the sales person I had dealt with. She could not help and told us to come back the next day. As I explained earlier, I am from Mt Ayliff and I had to pay the driver R450 for this pointless trip. What frustrated me the most was the attitude i got from your Kokstad staff including the manager.